Economy, Efficiency And Effectiveness
Are the three major aspects alongside social, demographic, technological and political reform which have determined change in the NHS (National Health Service) in the last 20 years. These aspects of change are defined as follows:
• Economy: relates to the different methods and strategies used in funding and in the management of resources within the health service, i.e. the cost of NHS staff, buying necessary equipment and maintaining NHS buildings
• Efficiency: explores how the health service is working in terms of results and competence, i.e. are there positive results in terms of the number of patients being treated?
• Effectiveness: looks at the ways in which the needs of service users are being met, e.g. are hospital waiting lists being reduced?
Enshrined in these major aspects are equity and accessibility, which review the quality of fair and equal treatment of service users.