Grievance procedures in employment
Whenever a disciplinary or grievance process is being followed it is important to deal with issues fairly. The Advisory Conciliation and Arbitration Service (ACAS) has issued a code of practice. The main points in this code are that:
• employers and employees should raise and deal with issues promptly and should not unreasonably delay meetings, decisions or confirmation of those decisions;
• employers and employees should act consistently;
• employers should carry out any necessary investigations, to establish the facts of the case;
• employers should inform employees of the basis of the problem and give them an opportunity to put their case in response before any decisions are made;
• employers should allow employees to be accompanied at any formal disciplinary or grievance meeting;
• employers should allow an employee to appeal against any formal decision.